If the item was purchased directly from us, we will pick up the warranty claim directly from you. If the item was purchased through one of our resellers, you will need to contact the reseller to explain the problem. The reseller will then liaise with us on your behalf.
We are happy to fulfil our warranty commitments and offer a repair service if needed.
Standard Warranty Terms
Chassis and seat frames – 2 years
Wheels – 1 year
Seat fabrics, carrycot hood, carrycot apron, handle bar cover, bumper bar and accessories – 6 months
Car seats and highchairs – 2 years
Cotbeds – 2 years
Please note the warranty applies in the country of purchase only. The warranty applies to the first owner and is non-transferrable.
FREE Extended Warranty Offer
If you register your product with us online within 28 days of receiving the item we are happy to double the warranty period – twice as much peace of mind for FREE!
This extended warranty does not cover fabrics and wheels, which are covered by the standard warranty only.
Register your product