Frequently Asked Questions - Orders

I've placed an order on your website and want to make a change to the product, can I do this?

Providing your products haven't left our warehouse, we will be happy to amend your order, please contact our Customer Service team who will process this for you.

I've placed an order on your website and want to cancel the order, can I do this?

Providing your products haven't left our warehouse, please contact our Customer Service team who will process this for you. If it has already been dispatched via Australia Post, if you refuse to accept the delivery, this will be returned to us and we will process your refund at this point. 

How long with your current offers be available on your website?

Any offers we have available on our website are time limited and subject to change. Where possible, we will update when these are due to end on the website

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